Eletronics Shops, New York City

20 Reviews

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  • Empire Camera Store New York, 780 7th Avenue

    by rosemarynrob Written May 19, 2015

    My husband and I walked into the Empire Camera Store in New York simply to look at cameras as our camera had been playing up. I would not normally purchase anything without doing some research first but these guys are so good at what they do - ripping off the tourist - that before we knew it we had purchased a camera that we knew little about. We were stupid and we know it but they convinced us that it was an excellent camera at an excellent price. On returning to our apartment and looking it up on the internet we realised that we had been charged three times what the camera was worth. The people working in this shop and others like it around Times Square are not New Yorkers but are blow ins from other countries with questionable morals. In particular the chap that had served us whose name is Aviola. He said he was the owner of the shop and promised me that if I was not happy with the purchase that he would refund me my money within 7 days but on returning to the store he was not available and we were told that they would not refund our money as per their policy. Incidentally he is not the owner but seemingly one of their most persuasive and unscrupulous salesmen. Eventually I was able to get a $200 credit (not nearly the entire amount) after threatening and succeeding in warning new customers not to enter the store or consider buying from these scam artists. I know we were stupid and were had big time. I just hope that this post will stop others being ripped off as we were and I sincerely hope that the karma bus charges head first into their store sometime soon. Please do not under any circumstances even enter this store or others like it and believe me there are plenty of them in the area.

    Unique Suggestions: Do not under any circumstances go to this store.

    Fun Alternatives: Do your research and shop at a reputable store.

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  • Electric shops TimesSquare

    by Theo.v.E Written Oct 23, 2011

    Do not buy anything over there, we thought to have a good deal but it turned out to be worth 175 instead of 700.

    Unique Suggestions: Looking is good but go back and check the prizes on the internet before you go over there.

    Fun Alternatives: Internet is cheaper and honest.

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  • Stay away from electronics shops on TS

    by pavloskl Written Jul 16, 2008

    2.5 out of 5 starsHelpfulness

    Stay away from those jerks!!! Never buy anything from those shops. They sell faulty products, refurbished( as new) and so so expensive. They want to take advantage of tourists, especially those who don't researh the internet for prices and fall into their traps.

    Unique Suggestions: don't, seriously don't

    Fun Alternatives: go to commercial shops like circuit city, bestbuy etc...

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  • On/Off Digital World

    by Naivenelly Written Feb 26, 2008

    2.5 out of 5 starsHelpfulness

    Watch out & don't be an idiot like me at this place, where they were happy to sell me a pc without the box, but presumably new... Enquiries of the manufacturers revealed that it was reconditioned & the warranty had expired. OK, I was dumb not to notice the box bit, that the sticker on the back had been tampered with, that "No exchanges, No returns" was posted in a place selling electronics, but having wised up they did give me my money back when challenged, after having tried to deny that there was anything abnormal, of course. Imagine if I had left the country before savvy tech friends pulled the wool from my eyes...Boy, was I dumb - they saw me coming, so don't be like me!!

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    51st Electronics & Computers

    by heryanta Written Dec 31, 2007

    3.5 out of 5 starsHelpfulness

    Beware of this shop located on 51st and 7th Ave. During very recent trip to NYC my parents who were walking around the city walked into the shop to inquire about the new Ipod Nano.
    Look, ok I wouldn't by any electronics from any place rather than official shop or large chain but they are tourists from Asia.

    The salesman kept telling them to buy another portable media player instead, which they marketed as 'made by the guys who make Windows'.

    So they paid (incl tax) $216 for a Pasbuy portable media player. They did not tell me they bought this (well they don't need to tell me everything) until we got back home. When I first saw it I immediately know something is wrong as it looks to be very cheaply built.

    Upon checking on the Pasbuy website I found that I can get one for $73 (!!!)

    So I googled "51st electronics & computers" and first result was from New York Citysearch website. ALL of the reviews on that website tell of a similar story: lies, persuasion, rip-offs, etc.

    It seems that they pry on foreign tourists, of course hoping that once they're back in their own country it will be difficult to fight for refunds (which, by the way is not possible since the invoice states 'no refund'). I have reported them to the New York Department of Consumer Affairs; but at all cost, AVOID THIS SHOP!

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    by Fjrmaximx Written Dec 12, 2007

    2.5 out of 5 starsHelpfulness

    Bad enough ripping me off when I was in the shop, they have now put through an extra charge on my credit card.

    This is a VISA docket that they made up themselves, and presumably, forged the signature.

    Unique Suggestions: AVOID

    Fun Alternatives: Any branded store

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    by Fjrmaximx Written Dec 11, 2007

    Directly opposite the entrance to New York library - this store is a COMPLETE SCAM.

    *** AVOID THIS PLACE AT ALL COSTS - a rip off is certain.*** They try to sell you extras you do not need or are already included with the standard product. They grossly inflate their prices.

    They sold me a pair of binoculars which were marked $499, with discount given $399. Checked the MSRP on the internet later it was only $55. The 'discounted' price was over seven times list price.

    Vito and Danni are a well rehersed, smooth talking, professional conman duo - they should be on Broadway.

    They get threathening when queried.

    Unique Suggestions: Do not enter the shop in the first place

    Fun Alternatives: CompUSA down the street, or any main store.

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    by ELSIE2007 Written Oct 29, 2007

    Brought a camera & phone here,with all their chat & persuasive ways they added a printer
    When we got home we found they had charged us 1,000 mors dollars extra.The printer doesn't even work. Could have brought same printer here for £50 What scum
    They have ruined our holiday memories

    Unique Suggestions: Dont go when you are tired after a long haul flight. Keep your wits about you,
    Steer clear of Antonio

    Fun Alternatives: Go to a large reputable store

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  • ON/OFF DIGITAL WORLD 485 5th Avenue

    by mpaesot2 Written Aug 24, 2007

    My name’s Maurizio Paesotto, I’m Italian and I live near Venice.

    In July 21 (2007) I arrive in New York, together my family (wife and daughter), for making the “Coast to Coast” (from New York to San Francisco).

    In July 22 we visit NY.

    For simply curiosity I enter in the store “ON/OFF DIGITAL WORLD 485 5th Avenue”.
    I ask the prices of two cameras: Canon XTi 599$ and Canon G7 399$... simply shocking!
    Then I decide for the purchase, also if It wasn't programmed.

    I decide to buy other accessories: better batteries, fast memories, filters, better lens for the XTi… all things of which I don’t know the street prices. Final billing: about 2,300$!
    Sincerely I say that it seems too much and I decide to renounce the purchase.
    Then they make me a 200$ discount. Finally I buy.

    One month later, when I come back in Italy, I search in Internet the prices of accessories.
    I discover that I have paid one filter 70$ (value 10$), batteries 160$ (value 50$), lens 399$ (value 140$), memories 240$ (value 60$), and so on!
    In Italy the value of the same purchase is about 1800$. I have really paid 2100$!

    I definitely say this is an illegal trade practice.

    Excuse me for my bad English.

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  • ON/OFF DIGITAL WORLD - stay away

    by Wilkenbach Written Aug 16, 2007

    2.5 out of 5 starsHelpfulness

    485 5th AENUE
    This shop is the most deceiving one I ever found in the US.
    On August 9th 2007 I asked there for a Nikon Digital Camera D80 with a certain lense. The salesman made a good price but urged to buy a digital high speed card SD 2GB for 247,00 $ plus tax too.

    I hesitated to buy the card but - after asking twice if he would have have the camera and lense in the shop ready to sell - I finally agreed to the deal in total.
    The salesman said he would prepare three different credit card receipts, starting with the SD card.
    After I had signed this receipt he suddenly explained that he didn`t had the camera and lense in shop. They would be in the warehouse and would be send later during the day.

    I was going to leave New York that day and therefore couldn´t come again.

    Back home I proved the SD-card to be worth less than 50$.

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  • 485, 5th Avenue- ON/OFF DIGITAL WORLD

    by Djorges59 Written Jul 10, 2007

    I don't write and speak too much English langage. So, I write in French.
    J'ai séjourné trois nuits à New York entre le 5 juin et le 8 juin 2007.
    J'ai fait l'achat d'un ''digital camcorder'' JVC avec disque dur, MG130AG.
    Ce matériel ne fonctionne pas. Le vendeur a REFUSE clairement de l'échanger, de le faire réparer. Sur sa facture NON DETAILLEE, il est indiqué ''No refunds, No exchanges''.
    J'ai appris par JVC USA que ce matériel n'était pas destiné au marché US mais pour l'Asie ????
    Le vendeur m' a aussi facturé des batteries normales pour le prix de batteries longue durée.
    Je voudrais mettre en garde les touristes qui circulent aux alentours de cette boutique.
    J'ai lu dans ce forum 3 ou 4 plaintes de même nature : escrocqueries sur les prix.

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    Electronic shops in/around Times Square!!!

    by bbaran73 Written Jun 7, 2006

    There are hundreds of shops selling electronics and other stuff like cameras, mp3 players around Times Square, Empire state building and in 6th Ave....beware of them!!! the moment you enter the shop it is 1-0 and you lose! the owners of the shops seem very friendly, they talk and talk but dont answer your questions. they give you special discounts (dont know why?) and just in a wink of time you find yourself singning the credit card slip. they never accept refunds and the moment you buy the stuff you are a total stranger. you realize that you paid 3 times more the next day. the price tags are not reflecting the truth. they dont include batteries, straps, case, warranty and etc for a camera for ins...

    Unique Suggestions: the other thing is that if you decide not to buy after a long talk with the attendant, they get nervous and most of the time violent!...

    Fun Alternatives: for this kind of stuff Best Buy, Circuit City, and etc. are more cheaper and safe to shop.

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  • 'On/Off Digital World at 485 5th Avenue

    by LondonGenie Written Dec 12, 2005

    2.5 out of 5 starsHelpfulness

    I'm looking to buy a camerna (Canon SD450). I've been browsing around for the last week or two, and dropped by 'On/Off Digital World at 485 5th Avenue today.

    It was a pretty weird experience, so much so, I noted their address, Googled on it, and came upon this website and review!

    The camera was in the window, with the price shown. This in itself was unusual, I did not find another camera shop that displayed prices for any but their lowest end models. I went in and asked if that was the right price (I was told it was). I then asked what was included in the box. I was told the battery, memory card and charger. I asked if it was a 110/220v charger, and was told it was. I asked it the USB cable was included, and was told (quite abruptly) that everything from the supplier was in the box. I said I did not know what the supplier provided, so I just wanted to know. He said he was 'just telling me'. I had been entirely polite, and knowing that not providing these extra bits and pieces is a usual tactic of the less reliable merchants thought my questions perfectly reasonable. But by now the merchant seemed pretty irritated. I told him that I would like to buy one.

    Unique Suggestions: He got on the phone and said 'I need a Canon SD450', and I expected one to appear from the stock room. Instead, I waited and the merchant asked what I did in England, I told him I lived in NY. He asked what I did, banking? I told him no, I do as little as I can'. ... just smalltalk...

    Then he asked me how I knew that the camera was 30% off, to which I replied 'What?'. He asked if I had read some article in some elctronics magazine. I said I hadn't. He repeated the question about the 30% offer again, and pointed to an A4 promo ad, 'How did I know about it?' The promo ad had been underneath a box on the glass counter top. This briefly suggested there was a 30% off offer on various electgronics.

    He then told me that they were running an inventory check, and that they would be closed from that evening ('in 15 minutes') for four days. I did not need to pay for the camera, but should return in four days, next Tuesday ('evening') [8 days?].

    All in all it was pretty odd. One of those conversations where you hit it off on the wrong note, and then continue as if you are talking different languages. I don't understand why a merchant would run a 4 day stock check in the midst of the run-up to Christmas. Why nothing was made of this and their supposedly linked 30% off offer in their windows. Why he did not even want to take a note of my name or details in connection with my order.

    The price quoted is the cheapest I have seen... cheaper than Pricegrabber.com and shopping.com, and 20% cheaper than J&R.

    My gut tells me something a bit fishy is going on here, but I have no idea what. Anyway, I'm sure I will pass this shop a few times over the next few days, so it will be interested to see if it is closed. Then, I expect I'll drop by next Tueday pm., and see what happens.

    If anyone has any ideas what might be going on, I'd be curious to know. I'm fully expecting not to complete the transaction with these people, but am interested to see how this plays out...

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  • ON/OFF DIGITAL WORLD 485 5th Avenue

    by newyorktraps Updated Jun 8, 2005

    2.5 out of 5 starsHelpfulness

    Like Bentsson says "ON/OFF DIGITAL WORLD 485 5th Avenue" is the rip-off!!! I just bought a Nikon EN-EL1 Lithium Ion Rechargable Battery (ENEL1) for $49. I asked the price first and the guy said $69! I was so surprised and just was leaving the store, but the guy stopped me and said "if you pay cash then I will discount $20". One hour later, I found the same battery for $37 on the internet, so I went to the store to return it…but refund was not acceptable. So now I had to exchange with “Power2000 Turbo Charger f/Nikon EN-EL1”. The same guy says “this costs $59, so give me extra $10”. Yeah right, the stupid charger costs $59 at this store, and $28 on the internet?? I definitely say this is an illegal trade practice.

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  • Beware of ON/OFF DIGITAL WORLD 485 5th Avenue NYC

    by bentsson Written May 10, 2005

    3.5 out of 5 starsHelpfulness

    ON/OFF DIGITAL WORLD 485 5th Avenue NYC . This is a electronic store located in Manhattan. The thing about this store is that it looks like it is a high quality store that you can rely on. But it turned out to be a whole different story for my stister that recently visited the store.
    I live in Iceland, and asked her to buy a few accessories for my ipod. When she returned with the accessories, which should have cost around $100, she told me she was charged for $550. My sister who is not very aware of electronics and how much it costs had been fooled by this deceitful store, which I think is a huge and sneaky "Tourist Trap" that people should know about.

    Unique Suggestions: I read another review and saw that you can go to J and R (Town Hall) in Manhattan: www.JR.com or B-and-H and that they heve good products and good prices.

    Fun Alternatives: Never, ever shop at ON/OFF DIGITAL WORLD 485 5th Avenue, specially if you don´t know the product´s normal price.
    I would like to ask you people if you knew if there is anything I can do to correct this, as I would like to call illegal trade practices? Please comment....

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