How to Cancel a Volaris Flight
Life is unpredictable, and sometimes circumstances arise that require us to make changes to our travel plans. If you have booked a flight with Volaris and find yourself in a situation where you need to cancel, don’t worry – the process is straightforward and hassle-free. In this article, we will guide you through the steps to cancel your Volaris flight and answer some common questions that may arise during the process.
Steps to Cancel a Volaris Flight:
1. Visit the Volaris website: Open your preferred web browser and go to the official Volaris website.
2. Log in to your account: If you have an existing Volaris account, sign in using your email address and password. If you don’t have an account, create one by clicking on the “Sign Up” option.
3. Access Manage Booking: Once logged in, go to the “Manage Booking” section of the website. This is where you can make changes to your flight reservation.
4. Retrieve your booking: Enter your reservation code and last name to retrieve your booking details. You can find your reservation code in the confirmation email you received at the time of booking.
5. Select the flight to cancel: In the Manage Booking section, you will see a list of your upcoming flights. Choose the specific flight that you wish to cancel.
6. Confirm cancellation: After selecting the flight, a cancellation confirmation screen will appear. Review the details to ensure you have chosen the correct flight, and then click on the “Cancel Flight” button.
7. Choose refund or credit: Volaris offers two options for cancelled flights – a refund or a credit voucher. Select the option that suits your needs. If you choose a refund, the amount will be credited back to the original form of payment.
8. Complete the cancellation process: Follow the on-screen instructions to finalize the cancellation process. You may be required to provide additional information, such as your contact details or reason for cancellation.
9. Check for confirmation: Once the cancellation process is complete, you will receive a confirmation email with the details of the cancellation. Keep this email for your records.
Now that we have covered the steps to cancel a Volaris flight, let’s address some common questions that may arise during the process:
Q1. Can I cancel my Volaris flight online?
Yes, Volaris provides an easy-to-use online platform for cancellations. You can cancel your flight by logging into your Volaris account and accessing the Manage Booking section.
Q2. Can I cancel my flight and get a refund?
Yes, Volaris offers the option to receive a refund or a credit voucher for cancelled flights. You can choose the option that suits your needs during the cancellation process.
Q3. How long does it take to receive a refund?
The time it takes to process a refund can vary. Generally, it may take up to 7-10 business days for the refund amount to be credited back to the original form of payment.
Q4. Can I cancel a Volaris flight if I booked through a travel agency?
If you booked your flight through a travel agency, you will need to contact the agency directly to cancel your flight. Volaris cannot cancel flights booked through third-party agencies.
Q5. Are there any fees for cancelling a Volaris flight?
Cancellation fees may apply depending on the fare type and the time of cancellation. It is recommended to review the fare rules and cancellation policy before making any changes to your booking.
Q6. Can I cancel a Volaris flight on the day of departure?
Yes, you can cancel your flight on the day of departure. However, keep in mind that cancellation fees may apply, and the refund amount may be reduced.
Q7. Can I cancel only one leg of a round-trip flight?
Yes, you have the flexibility to cancel only one leg of a round-trip flight. However, it is important to note that cancellation fees may still apply.
Q8. Can I make changes to my flight instead of cancelling it entirely?
Yes, Volaris allows you to make changes to your flight, such as modifying the dates or destination. However, additional fees may be applicable based on the fare rules.
Q9. What happens if my flight is cancelled by Volaris?
If Volaris cancels your flight, you are entitled to a full refund or the option to rebook on an alternative flight. Volaris will provide further instructions and assistance in such cases.
Q10. Can I cancel a Volaris flight and use the credit for a future booking?
Yes, if you choose the credit voucher option, you can use the credit towards a future booking with Volaris. The credit is typically valid for one year from the date of issue.
Q11. Can I cancel a Volaris flight and transfer the ticket to someone else?
Volaris does not allow ticket transfers to another person. The ticket is non-transferable and can only be used by the person named on the reservation.
Q12. Can I cancel a Volaris flight if I purchased travel insurance?
If you purchased travel insurance, the terms and conditions of the insurance policy will determine whether you are eligible for a refund or compensation. Contact your insurance provider for further assistance.
Q13. What if I need help with cancelling my Volaris flight?
If you encounter any difficulties or need assistance with cancelling your Volaris flight, you can contact Volaris customer support through their website, social media channels, or by phone.
In conclusion, cancelling a Volaris flight is a simple process that can be done online through the Manage Booking section on their website. Remember to review the fare rules and cancellation policy to understand any applicable fees. Whether you need a refund or prefer a credit voucher for future use, Volaris provides options to accommodate your needs.